External System Users the Internet has allowed traditional information system boundaries to be executed to include other business or direct consumers as system users. These external system users make up and increasingly large percentage of system users for modern information systems. Example include:
Customers: any organization individuals that purchase our product and services. Today, our customers can become direct users of our information systems when they can directly execute order and sales transactions that used to require intervention by an internal user. For example, if purchased a company's sales information system.(There was no need for a separate internal user of the business to input your order.)
Suppliers: any organization from which our company may purchase supplies and raw materials. Today, these suppliers can interact directly with our company's information systems to determine our supply needs and automatically crate orders to fill those needs. There is no longer always a need for an internal user to initiate those orders to a supplier.
Partners: any organization from which our company purchases services or with which it partners. Most modern businesses contract or outsource a number of basic services such as ground maintenance, network management, and many others. An businesses have learned to partner with other businesses to more quickly leverage strengths to build better products more rapidly.
Employees: Those employees who work on the road or who work from home. For example, sales representatives usually spend much of their time on the road. Also, many businesses permit workers to work from home. to reduce cost and improve productivity. As mobile or remote users, these employees require access to the same information systems as those needed by internal users.
External system users are increasingly referred to as emote users and mobile users. they connect to out information systems through laptop computers, handheld computers, and smart phones-either wired or wireless. Designing information systems for these devices presents some of the most contemporary of challenges.
Customers: any organization individuals that purchase our product and services. Today, our customers can become direct users of our information systems when they can directly execute order and sales transactions that used to require intervention by an internal user. For example, if purchased a company's sales information system.(There was no need for a separate internal user of the business to input your order.)
Suppliers: any organization from which our company may purchase supplies and raw materials. Today, these suppliers can interact directly with our company's information systems to determine our supply needs and automatically crate orders to fill those needs. There is no longer always a need for an internal user to initiate those orders to a supplier.
Partners: any organization from which our company purchases services or with which it partners. Most modern businesses contract or outsource a number of basic services such as ground maintenance, network management, and many others. An businesses have learned to partner with other businesses to more quickly leverage strengths to build better products more rapidly.
Employees: Those employees who work on the road or who work from home. For example, sales representatives usually spend much of their time on the road. Also, many businesses permit workers to work from home. to reduce cost and improve productivity. As mobile or remote users, these employees require access to the same information systems as those needed by internal users.
External system users are increasingly referred to as emote users and mobile users. they connect to out information systems through laptop computers, handheld computers, and smart phones-either wired or wireless. Designing information systems for these devices presents some of the most contemporary of challenges.